Effective Date: 18.05.2025
At Graapix, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase from our store.
1. Information We Collect
When you interact with Graapix, we may collect the following information:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely through third-party gateways)
- Customization details for your jersey orders (e.g., name, number, team)
b. Non-Personal Information
- Browser type
- IP address
- Device information
- Pages visited and time spent on site
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Provide customer support
- Send order updates and promotional emails (only if you opt-in)
- Improve our website functionality and user experience
- Ensure compliance with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
- Trusted service providers (e.g., payment processors, shipping companies)
- Legal or government authorities when required by law
- Analytics providers to help improve our website
All third-party partners are obligated to keep your data secure and confidential.
4. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing emails
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at contact@graapix.com.
6. Cookies
Graapix uses cookies to personalize your experience, remember your preferences, and analyze site usage. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
8. Children’s Privacy
Graapix does not knowingly collect personal information from children under the age of 13. If we discover such data has been collected, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Graapix
Email: contact@graapix.com.
